Student support Services
The Office of Student Services of Our
Lady of the Lake College, in collaboration with other administrative and support
services, is committed to providing a holistic approach to personal, career and
academic counseling for students from diverse backgrounds. The staff recognizes
and is responsive to individual student needs, and promotes academic achievement
and student learning. A variety of programs and services is offered to assist
students in attaining their educational goals.
In accordance with the mission established by the Franciscan
Missionaries of Our Lady (FMOL), the students served by this
office are respected and treated in concert with the ideals
and values of the FMOL. Personnel in Student Services are
dedicated to promoting the self-advocacy of students and are
committed to promoting positive student life at Our Lady of
the Lake College.
Student-centered areas within Student Services include counseling and student
development. The offices are located at 5421 Didesse, Suite A, Baton Rouge, LA
70808. The main office number is (225) 490-1620.
Information below, presented alphabetically, includes a
wide range of resources and services available to
The purpose of academic advising is to provide assistance to students planning
academic endeavors and exploring career goals and options. Academic advisors
recognize the individuality of each student and facilitate the achievement of
each student's full potential by guiding the selection of curriculum and
courses, the scheduling of classes, the exploration of educational opportunities
and career goals, and by identifying resources to provide academic and financial
When a student is accepted for admission, s/he is assigned a faculty advisor.
The student is encouraged to seek the advisor's assistance as needed in planning
a program of study, then selecting and scheduling classes.
Each student is
seeking academic advising;
knowing and complying with Our Lady of the Lake College policies
knowing the requirements of his or her chosen degree or
certificate program; and
taking courses in the proper sequence to ensure orderly and
timely progress toward his or her educational goals.
Bookstore – (Chimes Medical Bookstore)
Students may obtain textbooks, workbooks, study guides and other required and
optional materials from Chimes Medical Bookstore located on the College’s
The bookstore is located at 5421 Didesse, Suite B. Baton Rouge, LA 70808. For
convenience, the Bookstore operates with flexible hours during the first weeks
of each semester. During the remainder of the semester, operating hours are
Monday-Thursday 10:00 a.m.-5:00 p.m. and Friday 10:00 a.m.-3:00 p.m. The average
cost of textbooks for a full-time student is $250-$400 per semester.
The Bookstore Uniform and Supply Return Policy is administered as follows:
- Original receipt is required.
- Items must be in new condition.
- Original Chimes Medical Bookstore tag or sticker must still be on
- For uniforms and supplement books, refunds or exchanges must
be made within 10 days from the date on the original receipt.
Textbooks purchased for the current semester may be returned for refunds
according to the following schedule:
- During the first week of classes (with receipt) students may be
eligible for a 100% refund. The return and refund schedule will be attached to
the receipt and posted in the College bookstore.
Campus Sexual Harassment Policy
Sexual threats, inappropriate comments
or physical touches of a sexual nature are clear examples of
sexually harassing actions and are not permitted at Our Lady
of the Lake College.
Title IX of the Education Amendment of 1972 prohibits discrimination on the
basis of sex in education programs and activities receiving federal financial
assistance. Sexual harassment of students can be a form of discrimination
prohibited by Title IX. The following types of conduct constitute sexual
- Quid Pro Quo
Harassment: A school employee bases an
educational decision on a student's submission to unwelcome sexual advances,
requests for sexual favors or other physical conduct of a sexual nature. Quid
Pro Quo Harassment is unlawful whether the student resists and suffers the
threatened harm or submits and thus avoids the threatened harm.
- Hostile Environment
Sexual Harassment: Sexually-harassing conduct can
include unwelcome sexual advances, requests for sexual favors and other verbal,
nonverbal or physical conduct of a sexual nature by an employee, another student
or a third party. This conduct would be sufficiently severe, persistent or
pervasive enough to create a hostile or abusive educational environment or to
limit a student's ability to participate in or benefit from an educational
program or activity.
The Executive Vice President for Academic and Student
Affairs (EVPASA) of the College is the Title IX coordinator who shall ensure
that sexually harassing behavior will be dealt with immediately and in full
accordance with established disciplinary procedures. In the event of an incident
that appears to constitute sexual harassment, a complaint must be filed directly
with the EVPASA. A faculty member, staff member or a fellow student may also
file a complaint on behalf of a student who has experienced possible harassment.
If the EVPASA is unavailable or inappropriate to contact, the written complaint
may be submitted to the College’s President. The procedures for preparing and
submitting a complaint are found in the Student
Counseling Services –
Personal, Career and Academic Coaching
Personnel in the Center Counseling Services, in concert with faculty,
administration and staff, accept each student as an individual of worth,
possessing dignity, free will and the potential for personal and professional
growth. The mission of the counseling staff is to provide quality academic,
career and personal counseling, as well as disability services.
Students are encouraged to seek counseling through the
Center of the
Office of Student Services. Staff offer students personal, academic and career
counseling; crisis intervention; and career assessment. Appointments may be
arranged by contacting (225) 768-1713. All services are free to students.
Our Lady of the
Center offers free
to students a 24-hour Crisis-Oriented Evaluation Service (COPE). The COPE
service phone line is (225) 765-8900.
Center offers assistance with career interest inventories, career
decision making, interviewing skills, workshops, information sessions, resume
writing, job search and job placement. Center staff assist students who are not
accepted into a clinical program find another clinical program that would meet
the needs of their individual needs. The
provides job fairs each semester to help students' research future employment
opportunities. A career counselor may be reached at (225) 768-0813 or at 5421
Didesse, Suite A, Baton Rouge, LA 70808.
Student Support Services offers a variety of programs and
services designed to assist students in achieving their educational goals. The
Center offers workshops and information sessions that promote the development of
skills in reading, note taking, test taking, as well as individual and group
study. The Center also provides assessment and intervention strategies for those
students who require reading remediation. The
Center also maintains the Tutor Lab, which offers individual and
group tutoring sessions in most core curriculum courses. Academic Counselors may
be contacted at (225) 768-1724, (225) 768-1774 or 5421 Didesse, Suite A, Baton
Rouge, LA 70808.
OLOLC is a commuter institution,
without student residence halls. Students are responsible for securing their own
living accommodations. Many apartment complexes are located in areas convenient
to the College and to learning facilities in
Everyone who parks on campus must have a College-issued parking permit. New
students are issued parking permits at student orientation or from the
Admissions Office. The permit is a hang-tag, which must be displayed on the rear
view mirror of each vehicle.
Parking maps are available from the receptionist in the
Building, as well as in
the center of the Campus Safety and
Security Booklet. Please note that it is unacceptable for students to park
in the hospital or clinic lots, as this prevents patients and visitors from
parking near medical facilities.
Vehicles must be parked within yellow designated parking
lines according to city ordinances. Campus security officers will enforce
parking regulations. Baton Rouge police will issue tickets for
parking violations on campus as they would in any other area of the city. Cars
may be booted or towed, at the owner’s expense, if parked in restricted areas.
Religious understanding is essential in promoting the
spiritual and psychosocial needs of persons of all faiths. Students may consult
the OLOLRMC chaplain regarding religious and ethical issues. Daily masses are
held in the Our Lady of the Lake Regional Medical Center Chapel at 11:30 a.m.
Monday-Friday and 8 a.m. Saturday and Sunday. The Chapel is located on the first
floor of the
Medical Center and is open daily from 7:00 a.m. until 6:00 p.m. All
students are welcome to attend services and/or visit the Chapel for meditation
and prayer. All students are welcome to visit the College’s Reflection Room,
located at 5421 Didesse, Suite A.
The College sponsors quarterly College Masses throughout the academic year
specifically for students, faculty, staff, administrators, alumni and the
Franciscan Missionaries of Our Lady. The College also sponsors weekly Lenten
reflections during the Lenten season.
A variety of programs are offered for the intellectual
enrichment of campus life. Our Lady of the Lake College offers the following
student development programs: First Time College Student and Transfer Student
Academic Seminar course, Student Government Association,
Student Organizations, Student Services Advisory Board, Leadership Program,
Career Fair, Service Learning, Peer Tutoring and Mentoring. Visiting scholars,
joint faculty/student seminars, guest lectures and video programs also offer
diversity to the student experience.
Students with Disabilities
Our Lady of the Lake College
complies with the 1973 Rehabilitation Act,
Section 504, and the
1990 Americans with Disabilities Act (ADA) to ensure equal opportunity for qualified individuals with
ADA Definition of
The Americans with
Disabilities Act (ADA) has a three-part definition of
disability. Under ADA, an
individual with a disability is a person who: (1) has a physical or mental
impairment that substantially limits one or more major life activities; or (2)
has a record of such impairment; or (3) is regarded as having such an
Reasonable accommodations will be made for qualified students with disabilities
unless they impose an undue hardship on the College. Accommodation(s) requests
may be made by contacting the Office of Student Services at (225) 490-1620 and
scheduling an appointment with the Student Development Specialist. Student
Services is located at 5421 Didesse, Suite A, Baton Rouge, LA 70808.
In addition to the regular schedule of the academic curriculum, there is a
program of co-curricular activities on the campus. Campus organizations are
managed by students, under faculty and administration guidance, and offer ample
opportunities for growth in character, citizenship and leadership.
The Student Government Association
(SGA) provides a form of representative self-government to
all students enrolled in the College. Through this
organization, rules and regulations are formulated and
carried out, and plans for student activities are made and
implemented. In order for the SGA to successfully meet the
needs of the student body, students are encouraged and
expected to attend meetings and participate in the
activities of the SGA. The SGA of Our Lady of the Lake
College is a program in which every student is provided the
opportunity to participate. The SGA office is located at 5421 Didesse, Suite B,
Baton Rouge, LA 70808. For more information, students are encouraged to e-mail
SGA@ololcollege.edu or call (225) 768-0800.
The College’s website (www.ololcollege.edu) describes the following student organizations:
- American College of Healthcare Executives
- American Future Forensic Scientist Organization
- Beta Sigma Mu (Human Medicine)
- Franciscan Student Fellowship
- Clinical Laboratory Sciences Association
- Professional Fraternity of Phi Theta Alpha for Physical Therapy
- Practical Nurse Association
- Beta Epsilon Fraternity of Radiologic Technology Students
- Student Association of Respiratory Therapists
- Student Association of Surgical Technologists
- Student Nurse Association
All Students are encouraged to participate in professional
organizations appropriate to their chosen discipline.
Many of these organizations provide student memberships.
Degree and certificate programs in health care require clinical laboratory
experiences in a variety of health care agencies within the Greater Baton Rouge
and New Orleans
areas. Students are responsible for
providing their own transportation to these learning experiences.